Billing Services

Billing Services

Fluid’s Bureau Service is a billing, collections and customer management bureau service from one of the most experienced telecoms companies in the UK.

As an extended version of our successful reseller formula, Fluid's Bureau Services allows you to outsource operational elements of the business to Fluid, whilst exercising full control and flexibility.

Services provided include fully branded billing, collections, branded customer care and fully provisioned services such as minutes, non-geographic numbers, WLR, broadband services.

• Fully branded billing
• Extensive product portfolio
• Ability to provide customers with one bill for LCR, WLR, Broadband, NGNs, Mobiles
• Billing solutions for the UK and Europe
• Email& PDF bill production
• Dedicated support staff & billing specialists
• Simple but sophisticated call reports and analysis
• Extension billing
• Direct Debit Collections
• Margin reports for all your customers
• Only outsource the elements you choose
• Highly competitive pricing structure
• Full training & support
• Professional fully focused Account Management

The benefits

By using Fluid’s Billing Bureau Services both new and established resellers are able to:

• Reduce overheads
• Increase profitability
• Make significant time savings
• Focus on growing the business
• Offer tailored billing solutions
• Offer daily on-line billing information

Knowing full well that you are dealing with a reliable and flexible company with many years experience.

A seamless fit

All of our services can be tailored to suit your needs.

One of Fluid's key strengths is its rock-solid billing platform. We can centralise and manage all of your billing requirements, ensuring predictable and accurate bills arrive with your customers in the timeframe they expect